TERMS & CONDITIONS
These Terms & Conditions apply to products, equipment, hire services and other services supplied by Beatmatch UK. By placing an order, accepting a quotation, paying a deposit or making payment to Beatmatch UK, the customer agrees to the applicable Terms & Conditions and policies.
1. Our Services
Beatmatch UK provides services including, but not limited to:
• Sale and hire of audio, visual, lighting and DJ equipment.
• Sound, lighting and visual production for events.
• Equipment delivery, setup, installation and collection.
• Technical and event production services.
• Equipment sourcing and the provision of sub-hired equipment and third-party services, where required.
The exact equipment and services included in a booking will be detailed within the customer's quotation, order confirmation or invoice.
2. Quotations & Bookings
• All quotations are based on the equipment, services, dates, times and information provided at the time of quotation.
• Additional equipment, labour, transport, setup time, extended hire periods or other services requested after a quotation has been issued may incur additional charges.
•A booking is not confirmed until the requirements stated within the quotation have been met, including acceptance of the quotation and payment of any required deposit.
• By accepting a quotation, paying a deposit or making payment, the customer confirms that they have read and accepted these Terms & Conditions and any policies applicable to their booking.
3. Equipment Hire
All equipment hire and event hire bookings are additionally subject to the Beatmatch UK Equipment Hire Policy.
The Equipment Hire Policy contains important terms relating to matters including:
• Booking and payment requirements.
• Cancellation and amendment of bookings.
• Larger event cancellation charges.
• Collection, delivery and return of equipment.
• Customer responsibility for hired equipment.
• Loss, theft and damage.
• Late returns and additional hire charges.
• Sub-hired equipment and third-party services.
Customers should read the Equipment Hire Policy before accepting a hire quotation or making payment.
The latest Equipment Hire Policy is available through the Beatmatch UK website at https://www.beatmatchuk.com/Equip-Hire-Policy
4. Equipment Use & Customer Responsibilities
Certain products and equipment supplied by Beatmatch UK, including audio equipment, lighting, trussing, staging and electrical equipment, require appropriate knowledge, installation and safe operation.
Where equipment is supplied on a dry-hire or customer-operated basis, the customer is responsible for ensuring that:
• The equipment is suitable for its intended use.
• Equipment is installed, operated and supervised by appropriately competent persons.
• All manufacturer instructions, safety requirements and applicable regulations are followed.
• Equipment is not misused, modified or operated in an unsafe manner.
• Appropriate precautions are taken to protect people, property and the equipment.
Where Beatmatch UK has been contracted to install, operate or supervise equipment, responsibility for those services will be determined by the agreed scope of work.
5. Liability
To the extent permitted by law, Beatmatch UK will not be responsible for loss, damage or injury arising from:
• Misuse, improper operation or unauthorised modification of equipment.
• Installation or operation of equipment by the customer or an unauthorised third party.
• Failure to follow safety instructions or manufacturer guidance.
• Use of equipment for a purpose for which it was not supplied or intended.
• Acts or omissions of independent third-party contractors or suppliers outside Beatmatch UK's reasonable control.
Nothing within these Terms & Conditions is intended to exclude or restrict any liability which cannot legally be excluded or restricted.
6. Third-Party Equipment & Services
Where necessary, Beatmatch UK may arrange equipment or services from third-party suppliers to fulfil a booking.
Any non-refundable costs, cancellation charges or other costs incurred with third-party suppliers as a direct result of a customer's booking may be passed on to the customer where permitted under the applicable booking terms.
Specific cancellation provisions for sub-hired equipment and third-party services are detailed within the Beatmatch UK Equipment Hire Policy.
7. Changes to Bookings
Any requested changes to the date, times, equipment, venue, delivery arrangements or services included within a confirmed booking must be agreed by Beatmatch UK.
Changes may result in a revised quotation or additional charges.
Beatmatch UK cannot guarantee that equipment, staff or services will be available for a revised event date.
8. Changes to These Terms
Beatmatch UK may update these Terms & Conditions from time to time.
The Terms & Conditions applicable to a confirmed booking will normally be those provided or made available to the customer at the time the booking is accepted, unless a change is subsequently agreed between Beatmatch UK and the customer.
Updates to the Terms & Conditions will be published on the Beatmatch UK website.